A few years ago, Marti Powles and I had the incredible opportunity to tour Zappos’ headquarters in Las Vegas, NV. During the tour, Marti and I were immersed in the offbeat company culture of this hugely successful online shoe...read more
Today’s consumers expect to have information at their fingertips. Take my son Jacob for example. He is 18 years old and constantly on his iPhone. While I typically use a computer to do research, my son will use his...read more
And when I say “mad,” I mean wildly enthusiastic. When I first stumbled into this business, I was barely an adult; a wide-eyed rookie just trying to find my way. Enter Terry Ray, President of New Benefits and one...read more
“The goal is not to do business with everybody who needs what you have—the goal is to do business with people who believe what you believe.” – Simon Sinek...read more