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The Benefits of Non-Insured Products

3 Surprising Answers to 3 Broker FAQs Call it a habit or an ice-breaker. Call it a way for a normally quiet individual to participate in a meeting. Without fail, every new sales call with a broker seems to...read more


Technology

Superior Customer Service Is No Longer a Luxury

These days, every company’s livelihood depends on its level of customer service. Did you know U.S. brands lose approximately $41 billion each year due to poor customer service [1]? To make matters worse, 65% of surveyed consumers said they’ve cut...read more


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Perk Up! With Innovative Benefits

I recently read an article in USA Today stating U.S. employers are planning to give pay raises averaging 3% in 2015 [1]. The same article also pointed out inflation is currently about 2.1%—which means most employees are barely keeping ahead...read more


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Company Culture: What We Can All Learn from Tony Hsieh of Zappos

A few years ago, Marti Powles and I had the incredible opportunity to tour Zappos’ headquarters in Las Vegas, NV. During the tour, Marti and I were immersed in the offbeat company culture of this hugely successful online shoe...read more


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Back Home

Have you ever returned to the home you grew up in after being away for an extended period?  You walked into the house with all the same sounds and familiar smells.  It was complete nostalgia –memories of good times...read more


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Got Exchanges?

Got Exchange? If you don’t, it’s time to get on board...read more