When you’re sick, the obvious next step should be to visit your doctor. But one in four Americans have skipped treatment due to high costs and lack of time, and 73% have trouble receiving timely medical care without having to visit the emergency room. Telemedicine provides 24/7 access to doctors via phone, mobile app, or video, giving employees on-demand diagnosis, treatment options, and prescriptions (if medically necessary) for non-emergency medical issues.
With New Benefits, telemedicine services are available for an employee’s immediate family regardless of medical elections. Utilization is uncapped and services aren’t tied to insurance, so employees are more likely to get the care they need while redirecting claims, improving productivity, and reducing out-of-pocket costs.