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Benefits

Well-Being

Keeping whole health in balance with a well-rounded solution.

The Well-Being Package combines the Health and Protection Package, giving employers a comprehensive solution to reduce healthcare costs, improve employee productivity, and boost morale and loyalty.

The perception of health has expanded into something more than eating well, exercising, and doctors’ visits. The benefits in our standard Well-Being Package improve physical, mental, social, and financial wellness for better overall health. Employees have virtual access to healthcare providers and advocates, support for mentally taxing issues like identity theft and caregiving, and tools to keep healthcare costs and everyday spending in check.

Look through the benefits included in this package, and talk to one of our benefits pros to start marketing the Well-Being Package.

1 out of every 5 full-time employees provide care to a loved one, spending 15-20 hours per week on their duties. The emotional and physical toll on employees doubling as caregivers costs companies $34 billion annually due to absenteeism, loss in productivity, and healthcare costs. The combined benefits of Caregiver Support help working caregivers more easily manage all their responsibilities, reducing the stress and cost of caregiving, and increasing productivity in the workplace.

  • The Connected Caregiving portal keeps caregivers organized with one place to store medical information, update family, and attend live education webinars
  • Care Companions can help take some of the load off caregivers’ plates by providing companionship and assistance with household chores, transportation, and more
  • Caregivers can avoid additional legal costs by creating high-quality wills, living trusts, power of attorney, healthcare directives, and more through the LawAssure system

80% of internet users search for health information online, often leaning on “Dr. Google’s” unreliable diagnoses and contributing to the $200 billion wasted on unnecessary medical visits every year. Doctors Online serves as a trusted source for those burning medical questions and curiosities, connecting employees by email to doctors, pharmacists, psychologists, dentists, dieticians, and more specialists. With 24/7 access, employees can replace their search engine doctors with actual healthcare professionals to make more informed, empowered decisions.

Travel is supposed to be fun and relaxing, or at least productive if it’s work-related. But if something goes wrong when far from home, the costs add up quickly. 63% of travelers get sick on vacation and spend more than $1,200 per trip, and more than 300,000 passports are reported stolen every year. Global travel assistance protects employees and their families while traveling, helping them navigate through medical, legal, and emergency situations so they can safely return home.

The healthcare system can be confusing, in-network healthcare prices vary by 300% or more, and over 30% of medical bills are wrong. With health advocacy, employees have an expert in their corner to educate, motivate, and empower them to more easily navigate the healthcare system and better utilize their benefits. Health advocates help employees become smarter healthcare consumers by optimizing their networks with high-quality, cost-effective care, saving employers millions in both healthcare and productivity expenses.

  • Highly trained health advocates answer insurance questions, explain and coordinate care options, and provide guidance through healthcare concerns
  • Skilled negotiators review medical bills, resolve errors, and negotiate for better discounts or payment arrangements
  • Price transparency tools provide cost comparisons for providers, procedures, and prescriptions so employees can make smarter, more cost-effective healthcare decisions

Around 15 million Americans have their identity stolen every year, and the average incident can take 100 hours or more to resolve. An employee who is trying to manage their identity theft issue alone is likely to be overwhelmed by stress, unable to focus at work, and take more time off work. On top of that, 30% to 50% of identity theft begins at the workplace, where a single click could unleash vicious malware and infect the company’s entire network. Identity theft monitoring and resolution services help reduce the severity of fraud, and provide expert services to repair stolen identities, keeping employees safe and productive.

  • 24/7 resolution assistance with step-by-step guidance
  • Document replacement assistance for Social Security cards, birth certificates, passports, and driver’s licenses
  • Activity alerts for credit inquiries, and checking and savings accounts
  • Available at various levels, including family and individual coverage

Three in four employees face a legal issue every year and more than half of American adults don’t have a will. With hourly rates ranging on average from $255 to $520, most aren’t seeking the help they need due to the high cost of legal fees. The stress of legal issues already impacts workplace productivity, but employees without a lawyer are three times more likely to use work time to handle their legal problems. Providing access to discounted legal services, including attorney referrals and document creation, ensures employees get the help they need at a faster rate and a lower cost.

Nearly 3 in 5 adults take at least one prescription medication, and costs continue to rise. Discount pharmacy benefits empower employees to take more control of their healthcare spending with the ability to compare prescription prices and make more cost-effective decisions. This pharmacy program doubles the opportunity to save by providing discounts at participating retail pharmacies as well as through home delivery.

Drivers are expected to experience an average of five flat tires in their lifetime, and around four million Americans lock their keys in their car annually. Even when the right precautions are taken, car issues can happen to anyone at any time. Whether an employee is driving as part of their job, commuting to and from work, or traveling for pleasure, the frustrations and stresses of car trouble can carry into the work day and disrupt productivity. With a roadside assistance benefit, employees have 24/7 protection on the road for flat tires, lockouts, battery issues, towing, and more.

When you’re sick, the obvious next step should be to visit your doctor. But one in four Americans have skipped treatment due to high costs and lack of time, and 73% have trouble receiving timely medical care without having to visit the emergency room. Telemedicine provides 24/7 access to doctors via phone, mobile app, or video, giving employees on-demand diagnosis, treatment options, and prescriptions (if medically necessary) for non-emergency medical issues.

With New Benefits, telemedicine services are available for an employee’s immediate family regardless of medical elections. Utilization is uncapped and services aren’t tied to insurance, so employees are more likely to get the care they need while redirecting claims, improving productivity, and reducing out-of-pocket costs.