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Galileo

Whether members need care after hours, can’t visit their doctor, or want to avoid the waiting room, Galileo is here to help. Members can connect with real doctors and mental health experts via video, phone, or chat through the Galileo mobile app. From everyday concerns like acne and colds to ongoing conditions like anxiety and diabetes, Galileo provides members with the care they need. Members benefit from 24/7 virtual care at no cost, giving them, their spouses, and eligible dependents convenient access to physical and mental health support whenever it’s needed.

All health care services through Galileo are provided by independent, licensed doctors and nurse practitioners within a network of professional practices known as the “Medical Group.” Galileo-affiliated physicians reserve the right to deny care for potential misuse of services. The Galileo app is designed for routine healthcare needs, not emergencies. If you experience a medical emergency, call 911 immediately. Galileo operates subject to state regulation and some services may not be available in certain states. Galileo is not insurance, and neither Galileo nor the Medical Group are insurers. The Galileo service covers only the virtual consultations with the Medical Group’s Providers via the app. It does not include the cost of diagnostic tests, prescriptions, or any specialty care referrals.  Galileo services are available to individuals aged 18 and older.