Are you a high performer? Now is your chance to consider a career opportunity with New Benefits, Ltd., America’s leading wholesaler of customizable non-insured health, personal security, financial, travel and leisure benefits! We have served associations, insurance companies, banks, credit unions, brokerage/consulting firms, insurance agencies, TPAs and employers since 1990. Thousands of clients and millions of members trust New Benefits to deliver exceptional customer service and support, superior products, administration, print services, billing and compliance while promoting integrity and honesty in the marketing of non-insured products and services.
Our office is conveniently located in the North Dallas area and we are looking for YOU to be a part of our continued growth and success. Dazzling customer service is our promise!
We offer a fun, business casual environment with a strong company culture focused on employee engagement and recognition. As a valued member of our family, the Full Stack Developer is eligible for a comprehensive benefits plan including paid vacations and holidays, 401(k) with company match, health, voluntary dental, paid life insurance and a New Benefits discount card.
Account Executives target clients and develop relationships resulting in retention and increased revenue, relying on extensive experience and judgment to plan and accomplish goals. Account Executives are expected to counsel clients and advocate on their behalf to assist them in successfully marketing products and services. Project/account supervision and direction of others’ work is required along with a wide degree of creativity and latitude. Moreover, Account Executives maintain relationships and favorable contacts with new and existing clients.
Responsibilities & Duties:
Know the account. Interface with clients to become intimately familiar with their business
Develop a strategic implementation plan with client that results in launch by the targeted due date with specific responsibilities assigned to both New Benefits and the client. Account Executives are also responsible for ensuring both parties are meeting deadlines and keeping the project moving forward
Build and sustain strong client relationships keeping clients informed about new products and services offered by NB
Provide marketing and sales advice to clients. Command authority over the account by reinforcing what’s worked and failed
Effectively articulates to marketer all aspects of group setup and the associated time frames
Compile quarterly Activity and Debriefing reports indicating which accounts have proven successful, have potential, or need to be terminated
Perform extensive research and maintain familiarity with changes in the nature of client’s products, business culture, marketing plan, and competition
Partner with Business Development Manager for strategic assistance for “A” marketers experiencing a decreasing trend in membership
Maintain a monthly updated portfolio of accounts and proactively contact clients to provide feedback and offer assistance
Partner with Marketing as needed to monitor the effectiveness of and assist with the client’s marketing campaigns
Maintain integrity of database by documenting activity accordingly
Provide feedback and suggestions on marketing, sales and presentation materials
Effectively articulate information on our industry and benefit offering through public speaking and client presentations
Maintain in-depth knowledge of health care/ discount industry as well as MyQuotes /insurance offering
Assist in training new hires on Client Services department
Assist NB employees with client-related issues
Conduct tours of NB facilities
Arrange and chair meetings
Exhibit and attend trade shows as needed
Carry out special projects as directed
All other duties as assigned
Qualifications & Skills:
Bachelor’s degree or a minimum two years college experience
Three years of experience in the insurance/benefit field or in a related area preferred
Ability to independently use logical thinking and sound reasoning to make effective decisions
Excellent written/verbal skills
Possess an outgoing, proactive, aggressive, and competitive attitude
Possess a strong passion and ability for delivering exceptional customer service to internal and external parties
Ability to work under pressure and assimilate large quantities of information quickly without sacrificing quality and detail
Strong follow-through skills
Require minimal supervision
Dress, appearance and behavior reflect favorably on the organization
Ability to work cooperatively with other team members by effectively integrating personal skills with those of others in accomplishing organizational goals
Extraordinary time management and organizational skills
Resilience to effectively handle problems and accept constructive criticism
Proven track record of dependability through tenure with previous employers or internal positions
Ability to talk or hear, both in person and by telephone
Good visual acuity
Capable of lifting up to 25 pounds
Must be able to perform work at a computer terminal for 6-8 hours, and function in an environment with interruptions
Flexibility – Maintains effectiveness when experiencing major changes in work responsibilities or environment and adjusts effectively to work within new structures, processes, requirements or cultures. Remains flexible in spite of adversity. Embraces change.
Leadership – Facilitates a positive and productive team oriented environment. Provides open communication/feedback within the team. Builds collaboration to maintain productive teams. Treats people with honesty and respect. Maintains positive relationships with employees at all levels. Uses appropriate interpersonal styles to establish effective relationships with clients, vendors and internal partners. Interacts with others in a way that promotes openness and trust and gives them confidence in one's intentions.
Innovation – Identifies and accomplishes challenging objectives or personal goals. Works effectively with others to achieve goals. Looks for and takes advantage of opportunities. Maintains a high level of interest, enthusiasm and personal performance. Takes steps to improve processes and find better solutions. Champions quality work and proactively takes steps to correct errors or improve overall products/solutions. Drives continuous improvement. Demonstrates a willingness to change approach based on feedback.
Integrity – Supports and upholds the organization's standards and values. Demonstrates honesty, reliability and professionalism. Maintains the highest ethical standards.
Passion – Provides excellent customer service to internal clients, partners, vendors and teams. Responds promptly, professionally, effectively, and efficiently. Recognizes sense of urgency in responding to needs. Follows up to ensure requests, needs, and commitments are met consistently.
Business acumen – Understands healthcare industry, business objectives and marketing environment and tools
Establishing Focus – The ability to develop and communicate goals in support of the business' mission
Providing Motivational Support – The ability to enhance others' commitment to their work
Fostering Teamwork – As a team member, the ability and desire to work cooperatively with others on a team; as a team leader, the ability to demonstrate interest, skill, and success in getting groups to learn to work together
Communication – Expresses thoughts clearly, accurately, and precisely both verbally and in writing. Effectively communicates with C-level staff. Clearly and succinctly conveys information and ideas to individuals and groups. Demonstrates good listening skills
Active Learning – Understands the implications of new information for both current and future problem solving and decision making
Building Collaborative Relationships – The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support
Managing Performance – The ability to take responsibility for one's own or one's employees' performance, by setting clear goals and expectations, tracking progress against the goals, ensuring timely feedback, and addressing performance problems and issues promptly
Interpersonal Awareness – The ability to notice, interpret, and anticipate others' concerns and feelings, and to communicate this awareness empathetically to others
Analytical Thinking – The ability to tackle a problem by using a logical, systematic, sequential approach
Thoroughness – Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled
Self Confidence – Faith in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition
New Benefits Discount Card (Free to Employees and Immediate Family Members)
401K with a 5-year vesting
10 days’ Vacation and 5 days of personal / sick
9.5 paid Holidays per year
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This program is NOT insurance coverage, not intended to replace insurance, and does not meet the minimum creditable coverage requirements under the Affordable Care Act or Massachusetts M.G.L. c. 111M and 956 CRM 5.00. It contains a 30-day cancellation period, provides discounts only at the offices of contracted health care providers, and each member is obligated to pay the discounted medical charges in full at the point of service. For a complete list of disclosures, click here. Discount Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 803475, Dallas, TX 75380-3475.