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DENTAL CARE

DENTAL FAQ

Dental Care     Savings Examples    Dental Statistics

Q. How does this dental plan work?
A.
Participating dental providers are listed in the membership fulfillment kit; members may also call the 800 number located on the back of the membership card Monday through Friday, 8 a.m. to 6 p.m. Central and Saturday between     9 a.m. and 1 p.m. Central. When calling to schedule an appointment the member should identify his/herself as a member of the plan. To receive the discount the member must present the membership card and pay the total bill at the time of service.

Q. Will members always receive the 50% discount?
A.
Members will always receive a discount that is a minimum of 10% off the usual and customary fee. For certain procedures, members will get as much as 50% off. In all cases, members should realize maximum savings using the dental plan.

Q. Is there a limit to the number of times the card can be used?
A.
No. Members and their families may take advantage of the savings any time throughout the year. Members may also change dentists within the network whenever they choose.

Q. Can this discount be combined with dental insurance?
A.
In many cases, members may use both. Simply visit a participating dental provider, pay the bill and submit it to the insurance company. The net out-of-pocket cost will be lower because the insurance company should reimburse the member their plan allotted percentage of the reduced bill.

Q. Is there someone that can answer questions about the card and services offered?
A.
Yes. Simply call the toll-free number located on the back of the membership card Monday through Friday, between 8 a.m. and 6 p.m. Central and Saturday between 9 a.m. and 1 p.m. Central. A member service representative is standing by to answer any questions.

Q. What if a member's dentist is not a participating provider?
A.
Simply call the toll-free number on the membership card and give the member services representative the doctor's name, address, phone number and specialty. We then contact the doctor about becoming a provider.

Payment must be made at the time of service in order to receive a discount. Discounts on professional services are not available where prohibited by law.


THIS IS NOT INSURANCE, NOR IS IT INTENDED TO REPLACE INSURANCE
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