Member Minder

The key to growing discount medical card business is to get people to utilize the benefits. Statistics show that once a card carrying member uses one or more discount products and saves money, that member is likely to keep the card for many years to come. Towards this end, New Benefits is excited to announce Member Minder, an innovative way to help clients attract and retain new members, employees and customers. Through our relationship with one of the leaders in personalized messaging technology your organization can touch your audience via personalized telephone messages at a fraction of the cost and time compared to direct mail or live phone operators. Member Minder can be customized to your private label and uses real voices to effectively communicate your message. Plus, messages can be delivered during the day, early evening or even weekends, and monthly activity reports are available to assist you in monitoring the program’s success. With the ability to complete over a million calls each day, Member Minder can send messages such as: new member welcome calls and fulfillment shipment notification – “Your membership kit is on its way!”, reminders to utilize the benefits for maximum savings, as well as membership satisfaction surveys. Calls start at $0.25 per completed call. If you would like more information about Member Minder, please contact your Account Representative.