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Medical Records Storage FAQ Q. What is the Medical Records Storage program? A. Our Medical Records Storage program is a centralized database that allows retrieval of personal medical data within minutes from virtually anywhere in the civilized world, twenty-four hours a day, seven days a week. Personal medical information is securely stored and can be retrieved so medical responders have a fast and secure system to obtain the critical data they need to save lives. Q. Why would a healthy person want to join? A. In the event of an emergency, especially one rendering someone unconscious, it would be just as important for medical providers to know someone isn’t sick, doesn’t have any known allergies, and isn’t on any medications as it is for those who are. There is also a private, personal “Notes” section on our web site where non-medical information may be stored and accessed. This portion is password protected on the Internet, but may also be accessed by calling our toll-free number 24-7 and speaking with an employee directly. Examples include credit card numbers and customer service phone numbers (if lost or stolen), bank/financial records and safe deposit box information, legal papers and information, and any other information someone would want to securely store in one place for easy access. Q. How can someone be assured of the security of his or her information? A. Our security features include dual file servers running on a 100-Megabit per second network. Both servers are dual-processor Intel PIII 400’s with mirroring hard drives and automated backups for dual redundancy. Each server is capable of mirroring each other for added security and speed of transaction. Each server is capable of housing 1 million records each and more servers may be added at any time on an as needed basis. Our software is custom built, utilizing C++, Visual Basic and SQL. The program may be reconfigured and setup in a different location within minutes in the event of a catastrophe. The stored information is backed up daily and may be retrieved in multiple manners based on varied search criteria. Our automated Fax-Back System is a standalone server, capable of 200 incoming and/or outgoing calls per hour. Records are recognized and retrieved via the PIN and are automatically faxed to the number requested by the user. Because the PIN is on the Member’s card, information may be accessed even if the member is unconscious, disoriented or not lucid. Q. How can someone be assured of the privacy and confidentiality of his or her information? A. Members are required to sign an authorization for release of Medical Information for anyone who has access to their PIN at the time of application. Personally identifiable information will not be willfully disclosed to any source without prior expressed consent of the Member. Members’ information is solely retained on private servers and will not be sold or otherwise shared with outside individuals or companies for Marketing or Marketing Research purposes. We also do not utilize cookies on our web site for any reason. Q. How do members change the information on their Card? A. Additional cards may be obtained at no cost but if the information on the member’s card requires a change, the member must contact the Medical Records Storage office for a new card.
Medical Record Storage Medical Record Storage Statistics
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