IDENTITY THEFT PROTECTION

Identity Theft Protection is on hand 24 hours a day to help protect the members’ good name by providing comprehensive, personalized prevention and recovery services.  Prevention services include a test to help determine vulnerability to identity theft and preparation of a Personal Protection Plan including tips on how to avoid a theft event. If a member does become a victim of identity theft access to a recovery advocate is available to review credit reports, place fraud alerts, advise member of victims rights and provide a checklist of the steps the victim must take to resolve the incident.  Discounts on personal protection services, ranging from secure, locking mailboxes to personal recovery assistance, are also available.

Highlights

• Online resources to help protect a member’s identity
• 24 hour live customer service available to confirm an identity theft event
• If a member suspects they are a victim of identity theft, he/she will be provided a personal Recovery Advocate to assist them in placing fraud alerts, assessing the damage and creating a recovery plan.
• 32% discount on personalized recovery services ($85 per hour discounted from $125 per hour)
• Discounts on enhanced protection services such as credit monitoring and reimbursement insurance