HOME SECURITY SYSTEMS FAQ

Q. Where is the program available?
A. We provide alarm monitoring service to more than 495,000 customers throughout the United States and Puerto Rico.

Q. Am I required to get a permit to operate an alarm system?
A. Each city or county jurisdiction is different. You can ask your local authorized dealer for assistance, or check your city or local ordinances. In the end, if a permit is required, it is the responsibility of the homeowner to stay current with annual permit renewal requirements and to notify us of the permit number (if required) and the annual expiration date.

Q. How do I purchase a security system?
A. To purchase a new security system for your home, call the number in your membership booklet or visit us online on your provider’s website.

Q. How much does a residential alarm system cost?
A. The system purchase price and monthly monitoring fee are very affordable and will vary depending on the equipment installed and the services selected. However, as a member you will receive exclusive discounted pricing for as low as $99. For complete pricing, call the number in your membership booklet or visit us online on your provider’s website.

Q. Who will install my security system?
A. Your security system will be installed by an authorized dealer in your area.

Q. Do I have to sign a contractual agreement?
A. Yes. Contracts are typically three years in duration and have automatic renewal provisions, during which you may cancel the contract by giving a 30-day written notice.

Q. What type of security system do I need?
A. We offer a variety of services you can choose to protect your family and property. We have authorized dealers in your area ready to help you assess your home security needs and tell you more about the products and services available to you.